"How Do I Get The LiveWatch App For My Smartphone?"

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9 comments

  • Avatar
    Sal Ornelas

    I down loaded the application per your instruction from app store (alar.com) and it does not recognize my password I use to log in on my computer, when I try to reset password it does not recognize  my user name.  It asked me for my email and it is not on the system.  I called your tech support she told me to reset my password from your web page and that would do it.  It will not let me reset my pass word.  I'm paying for livewatch and want to be able to use the services via my iPhone.  Please let me know how to set it up.  Thank you looking forward to hearing from you: Sal Ornelas , email: sornelas11@verizon.net

  • Avatar
    LiveWatch Security

    Hi Sal,

    In order to have access to the Alarm.com account with the interactive services you must have the Interactive Cellular Monitoring service which I see you have. The login and password you need to get logged in for the first times is given to you at your activation appointment when a technician assists you with logging in for the first time.

    I do not see that you have ever logged into the account so I will be sending you an email with a link and temporary login and password with the steps to get logged in. If you have any further questions please feel free to reply back to the email I am sending you.

  • Avatar
    Nate Williams

    Would be nice to see an app for the Windows Phone.  Especially with Windows 10 coming soon.

  • Avatar
    LiveWatch Security

    Hi Nate,

    There is an app for windows phone as well. To download it, please follow this link

     

    http://www.windowsphone.com/en-us/store/app/alarm-com/c6d79aec-02eb-4690-91b8-a228ffc8b1d0

     

    Please let me know if I can be of further assistance.

     

    Eliot

  • Avatar
    Lee Lester

    I have a MacBook Pro. Is there an app for Yosemite 10.10.3?

  • Avatar
    LiveWatch Security

    Lee,

    To get the Alarm.com app on your MacBook Pro you will need to just go to your app store and search for Alarm.com. I know that the app is available for Yosemite 10.10.3 but there are still quite a few bugs that are being worked out.

    Let us know if you have any questions!

    John Palmeri

  • Avatar
    Brady Smith

    I can't get into alarm.com. I was there once but now I'm unable. Please help.

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    Charles Johnson

    I'm unable to get the online application to work. It is not recognizing my login or password and the information to correct is not ver clear. How to you get a login and password to use the app on my Iphone 

  • Avatar
    superskullmaster

    None of the password reset options on alarm.com actually send anything at all to my email. My wife needs to be able to log onto alarm.com on her phone. I need help asap.

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