There are a few things that determine the next date that you will be billed for your LiveWatch services.
The fastest way to get your next bill date is to email firstname.lastname@example.org and you will receive a response within 1 business day.
1) Address: Send an e-mail to email@example.com
2) Subject: When is My Next Bill Date
3) Body: Include the following information in the body of the email
- The First Name, Last Name and Zip Code of the person who signed up for the account; or
- Any of the following (the more the better, but only one is needed)
i. The email you used when you signed up with LiveWatch
ii. The phone number on the account
iii. Your account number that we sent you when you signed up or on an invoice or statement
iv. Your customer ID which is on an invoice or statement
Alternatively, you can determine your next bill date by the following:
- If you prepaid for a year, then your next bill date will be one year from your online date
- If you signed up to pay monthly then your next bill date will be one month from your online date
- If you received free months, typically when you prepay for 12 months, then your next bill date will be one year plus the number of free months from your online date