If you have other users with passcodes that you would like to add to your monitoring account, please call the Monitoring Station at 866-265-2065, or 800-628-6093, ext. 8990. Be sure to have your Master Passcode ready for verification, and specify what kind of authority you would like to give to the other users of the alarm system. We will need the first and last name of the user, and their 4-digit code. Users with a 4-digit code can be given authority levels which include cancelling a false alarm, making changes to the information on the account, putting the account on test, and cancelling the account.