What do I need to Activate My DIY System?

Comments

7 comments

  • Avatar
    Don Ghiz

    Impossible for me to get the GSM 15 feet from router or anything metal.

  • Avatar
    LiveWatch Security

    Hello Don,

         Regarding placement of the cell unit, you will want to avoid large appliances as much as possible. For example, placing this in a utility closet within a few feet of a washer or dryer may cause problems with cell communications. In your case, placing the a few feet from your alarm box would be fine. You will want to avoid placing this on metal surfaces as well (e.g. a filing cabinet, metal desk, etc..).

          Small metal objects would not affect communication. However, when you make changes to the unit's location, we recommend testing the communication and possibly reaching out to our technical support to verify the unit is in a good location. Regards,

     

  • Avatar
    Steven Warren

    LiveWatch actually shipped me a different external antenna that was also considerably longer on the extension cord length than the standard antenna that comes with the GSMV4G Communicator.

  • Avatar
    John Luzietti

    I have to use a cell phone extender unit to get a cell signal, Live watch said this system would work fine here.  I have to ask again do I need a strong cell phone signal for this system to work.

    Thanks

  • Avatar
    Steven Warren

    Generally, your cellular communication for your security system should pick up the signal your cellular network extender is generating. If it doesn't, just have LiveWatch's support engineers on the phone while you are positioning your cellular communicating device so that they can confirm if your system is getting a strong enough signal to maintain communication.

  • Avatar
    John Luzietti

    Steve when I leave for the winter my extender will not be left on, because wi-fi will be on the vacation plan.  Your unit will need need a good cell tower signal.  I will turn off the extender when we activate the system later today.  Here's hoping. 

  • Avatar
    Gilda Stark

    Steve,

    Two questions please:

    1) Is there any way you could provide these Wireless Take Over List items in a .pdf so I can print and work off of them offline?  It would be so helpful!

    2) I have posted a question on another area of your website and still haven't heard anything back. I also called your helpdesk on numerous occasions with no result.  I have purchased (but not received yet) 4 exterior cameras model ADC-V722W and your IQ QolSys Gen 2 panel.  Could you please advise what type of electrical distribution I would need to purchase to power up my 4 cameras?  I do not have any exterior plugs and fishing the 12v electrical wire through the windows is not advisable in the wet environment of the Pacific Northwest.

    Please advise soonest.

    Thank you!

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