Programming A Door/Window Sensor - IQ Panel (Video Included)

Comments

8 comments

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    Uwe and Jackie Golla

    HI, I need to add a new sensor since I'm getting a failure/malfunction error but when I use the installer code "1111" on "Settings" I get an invalid code!

     

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    Benjamin Shin

    My IQ panel doesn't show the Installation icon on the Settings screen, so I'm unable to add a sensor. Also, when I open the sensor it doesn't resemble the picture in these instructions.

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    Benjamin Shin

    That worked, thanks!

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    John Boehler

    These instructions made the process simple and speedy. The video is very clear and concise.

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    John Craig Heberle

    These instructions work but they do not tell you that you will have to have the LiveWatch Tech actually add the sensor a their site also--you can see if it is added by signing in to your LiveWatch account and looking at the sensor registration information.  If you don't do that they then alarm.com will be correct but the monitoring center will NOT actually get the alarm event...or as in my case LiveWatch had the sensor as a smoke detector when it was actually a door sensor...the fire department comes immediately if the alarm goes off; even if you cancel it!  Beware!

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    LiveWatch Security

    Hello John,

     

    I apologize for the inconvenience. You will need to let us know as updating your sensors in the panel doesn't automatically update in the central station. We will need to do that manually to make sure that there are no errors when they are added in. As you said, in your case the zone from the panel that reported the alarm was a zone that was already set in the Central Station to be a fire zone. That is why we need to know when your zone list is updated so that we can get those straightened out and avoid false alarms.

     

    If you have any questions or concerns let us know.

     

    Best Regards,

     

    The LiveWatch Team

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    LiveWatch Security

    Hello Benjamin,

     
    Thank you for submitting your concern. If you are not using the installer code, you will not get the same results or see the same screen as in the instructions you received. The installer code you need to use is "1111". Click on "Settings", enter the installer code "1111", and now you should see the installation menu. Proceed from there and follow the rest of the instructions to add your sensor. 
  • Avatar
    LiveWatch Security

    How about a sensor group list?

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