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Use My Central Station or LiveWatch Alarm Monitoring

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  • What Is The 2G Sunset?
  • How do I stop the Monitoring Station from calling me for a low battery signal?
  • What is my Master Passcode?
  • What is a Medium Priority Signal?
  • What is a High Priority Signal?
  • Simon XT Touchscreen- Difference between Panic and Police?
  • How to get text message notifications via email
  • What Is the Verbage the Central Station Uses When They Call to Report a Signal?
  • Am I the only emergency contact?
  • As an emergency contact what do I do if it's a real alarm?
  • As an emergency contact what do I do if it's a false alarm?
  • What are the responsibilities of an emergency contact?
  • Can I add other user codes to my monitoring account?
  • What is a fake password? When should it be used?
  • What Is My False Alarm Passcode?
  • The Central Station Called and Didn't Ask for My Master Passcode. Why Not?
  • What are the standard operating procedures for dispatch?
  • Why is it important to memorize the Master Passcode and the Fake Password?
  • How do I make changes to my information on my Central Station monitoring account?
  • How Can I View My Monitoring Information?
  • How Can I Get an Insurance Certificate?

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  • Call us at 888-393-1190

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